The prices of our language holidays include the following: accommodation, meals, teaching materials, and excursions (unless stated otherwise). Personal expenses during the language holiday are not included.
At Let's Go Native, we understand that plans can change, and we strive to provide a fair and transparent cancellation policy for our valued customers.
1. Deposit: A €200 deposit should be paid at the time of registration to secure your booking for our English camps. This deposit helps us to plan and organise our camps effectively, ensuring the best possible experience for all participants.
2. Remaining Balance and Transport Fees: You will be contacted closer to the camp's start date to arrange payment for the remaining balance, as well as any applicable transport fees.
3. Deposit Refund: Please note that the €200 deposit is non-refundable. However, if we are able to fill your place, we will refund your deposit in full. Our priority is to accommodate as many students as possible while maintaining the high-quality experience that Let's Go Native is known for.
4. Refunds for Remaining Balances: If you need to cancel your booking, we will refund the remaining balance up to one week prior to the camp's start date. After this point, no refunds will be issued.
5. Credit Note: If you cancel your booking less than one week before the camp's start date, we will provide a credit note for the remaining balance, which can be applied to a future Let's Go Native camp.
We appreciate your understanding and cooperation with our cancellation policy, as it allows us to continue offering top-notch English camps to our students. If you have any questions or concerns, please don't hesitate to contact our team.
All cancellations should be made in writing, by e-mail.
You can register via the website. When registering for a language holiday, this automatically implies for parents and students:
that they have read and approved the code of conduct for the language holidays
that they agree to the publication of photos of language holidays on the website and social media.
After registration, an account is created on letsgonative.com. Here you can access and edit all of your personal information.
Please check each language camp for the specific transport information for that holiday.
Let's Go Native Ltd has full public liability insurance so each participant is covered (after exhaustion of any family insurance). The maximum guarantee is € 1,000,000 for material and physical damage, with a deductible of €200 for material damage. Please note: we are not insured against theft or loss of objects. In this case, you should consult your insurance agent. Our insurance also covers medical, surgical, pharmaceutical, and hospital costs, even if civil liability is not invoked. This cover is limited to € 200,000 per accident abroad and € 1,200 in the Netherlands, after exhaustion of the intervention of the "Sickness-Disability" insurance.
The Language Holiday specific guidelines will be available on the website account page no later than a month before the start of the language holiday. There you will find all the information with the timetable for departure and return, the necessities, the contact details for the accommodation, Covid-19 declarations and medical forms to be completed.
Should you have any further questions , please contact us here.